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Patient leadership — without the headcount
We operate as part of your organization

This is senior-level, embedded patient experience and advocacy leadership, without the headcount.

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We step in as part of your organization during periods of transition, restructuring, or launch to ensure patient voice, strategy, and partnership remain central.

WHAT WE SUPPORT

​Patient engagement strategy and roadmap

Advocacy partnerships and governance

Patient council design and facilitation

Internal education and culture-building

Launch and lifecycle patient strategy

Digital and social patient engagement

Alignment around patient experience

WHY THIS WORKS

  • Maintains continuity during restructuring or transition

  • Brings senior expertise without long-term overhead

  • Embeds patient thinking into real business decisions

  • Reduces reliance on fragmented project work

  • Protects relationships with patient partners

  • Keeps patient experience strategic, not performative

WHO THIS SUPPORTS

  • Teams impacted by layoffs or restructuring

  • Brands preparing for launch or major lifecycle shifts

  • Organizations rebuilding patient capabilities

  • Leaders who want patient experience to remain real and relevant

Your teams stay connected to patients.

Your strategy stays grounded in lived experience.

Your organization continues to move forward with integrity and clarity.

  • Instagram
  • LinkedIn
  • TikTok

Land Acknowledgement

We respectfully acknowledge that we operate in Toronto, situated on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit. We acknowledge the need to deepen our understanding of this land's rich history to better understand our roles as residents, neighbours, partners, and caretakers.

Language

Our commitment to inclusive language drives our ongoing content updates. We recognize that language evolves with societal and cultural values, so we strive to use language that respects and celebrates the diversity of our communities while mitigating bias. Your feedback on our language choices is always welcome as we continue to learn and grow.

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